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Outlook Error 26

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Hi,

My Director is complaining that on a regular basis he gets disconnected from the Exchange server.

"Connection to Microsoft Exchange has been lost. Outlook will restore the connection when possible."

It then re-connects shortly afterwards.  He is using Outlook in cached mode.  This happens internal to the network and external.

Set up:

2 CAS Server

2 Mailbox Server

2 Edge Server

TMG

The CAS servers are in a WLNB configuration.  

The user has a Laptop with an i7 processor and 16 GB RAM.  He says that since updating the RAM the problem does not occur as often.  How should I approach this to diagnose the cause please?


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