Exchange 2010 - How to manually generate the OAB for immediate reviewal

Scenerio: We have a new user. She opens Outlook and she can see herself in the GAL. She noticed that hey!, one of the helpdesk staff misspelled her last name so she calls in requesting a change. Her boss is looking for her name in the GAL, at this point multiple people are calling in asking if it can be changed RIGHT NOW.

Now I know the OAB is generated around 4AM so I logon to the Mailbox server, and manually update the offline address book.
  - Update-OfflineAddressBook "offline address book" -verbose


[PS] C:\Windows\system32>Update-OfflineAddressbook "offline address book" -verbose
VERBOSE: [17:20:33.383 GMT] Update-OfflineAddressBook : Active Directory session settings for
'Update-OfflineAddressBook' are:  View Entire Forest: 'False', Default Scope: 'hq.dmh.ca.gov', Configuration Domain
Controller: 'domain.com', Preferred Global Catalog: 'domain.com', Preferred Domain Controllers: '{
domain.com }'
VERBOSE: [17:20:33.383 GMT] Update-OfflineAddressBook : Runspace context: Executing user:
hq.dmh.ca.gov/bb9/IT/NTaitano, Executing user organization: , Current organization: , RBAC-enabled: Enabled.
VERBOSE: [17:20:33.383 GMT] Update-OfflineAddressBook : Beginning processing.
VERBOSE: [17:20:33.383 GMT] Update-OfflineAddressBook : Instantiating handler with index 0 for cmdlet extension agent
"Admin Audit Log Agent".
VERBOSE: [17:20:33.383 GMT] Update-OfflineAddressBook : Current ScopeSet is: {Domain Read Scope: {, }, Domain Write
Scope(s): {, }, Configuration Scope: {, }, Server Configuration Scope(s): {, }, , Exclusive Scope: {, }}
VERBOSE: [17:20:33.399 GMT] Update-OfflineAddressBook : Searching objects "offline address book" of type
"OfflineAddressBook" under the root "$null".
VERBOSE: [17:20:33.399 GMT] Update-OfflineAddressBook : Previous operation run on domain controller
'domain.com'.
VERBOSE: [17:20:33.399 GMT] Update-OfflineAddressBook : Processing object "\Offline address book".
VERBOSE: [17:20:33.399 GMT] Update-OfflineAddressBook : Searching objects "MailboxServer" of type "Server" under the root
"$null".
VERBOSE: [17:20:33.399 GMT] Update-OfflineAddressBook : Previous operation run on domain controller
'domain.com'.
VERBOSE: Updating offline address book "offline address book".
VERBOSE: [17:20:33.399 GMT] Update-OfflineAddressBook : Resolved current organization: .
VERBOSE: [17:20:33.555 GMT] Update-OfflineAddressBook : Ending processing.
[PS] C:\Windows\system32>


Then I hop on the CAS server and issue a 'IISRESET'.

Open Outlook, go to Tools | Send/Receive | Address book

After a few minutes it finishes. When I check the newly generated address book her name is still the same. I verified her new name is right in the EMC, so I'm out of ideas.

Does anyone know what I'm doing wrong?