We have a conference room that can be booked, but all requests have to go thru our Administrative Assistant (AA). Our AA will either approve or decline the meeting for the conference room. This worked fine about a month ago, then one day it's
stopped working correctly. What happens now, if the AA approves the meeting, the meeting not only shows up on the conference room calendar, but it also shows up an the AA's calendar. This happens whether she accepts the room via OWA or Outlook
2011. In addition, when our AA receives the request in Outlook, a calender appears next to the request so she can immediately see whether the room is booked or not. This makes it easy for her to check the vacancy without opening up the conference
room. However, the calendar that's being compared is HER calendar, not the conference room.
I called Tech Support...
1) Microsoft Tech support says that a booking delegate for a bookable resource not only receives meeting requests to accept or deny, but those meetings now show up on BOTH the bookable resource AND the booking delegates calendar. He said this was a
recent change in the way meetings are handled by a booking delegate and that it's not a bug but a feature. This makes absolutely no sense to me. Who would want a meeting on their calendar that they're not attending? Not only does she have
her own scheduled items on her calendar but now she also has meetings that she doesn't attend. It's essentially just clutter on her calendar.
2) Regardless of whether or not this is actually true (a feature, not a bug), it isn't working properly. The meeting always appears on the booking delegates calendar but intermittently does not always appear on the bookable resource. It's causing quite a bit of chaos since she has to now verify each and every meeting, and recreate the missing ones... causing broken links, etc.
Any help is appreciated, thanks.
Jay