Running Outlook 2010 in cached mode and Exchange 2010 SP3. The issue is that the Outlook 2010 client does not download the offline address book automatically every 24 hours as Microsoft documentation has stated should happen.
Have performed (on the Exchange Servers):
Update-OfflineAddressBook
Restarted MSExchangeFDS service
Update-FileDistributionService -type OAB on all CAS boxes
iisreset on all CAS boxes
Have even restarted all CAS/HT boxes and Mailbox servers but nothing helps.
The address book is actually not automatically downloaded to the Outlook 2010 client after waiting up to 48 hours or when restarting the client. I can verify this as the folder in: ...\user\appdata\local\microsoft\outlook\offline address book\ does not get a new time stamp and the new entries are not available in the address book when in offline mode.
I can get the address book to download if I manually go into send and receive groups and perform a download but I need this to happen automatically as it should.
Any suggestions or advice welcome.
Regards,
M