Hi,
I am getting some users say that the Automatic Replies are not working on a general mailbox. Which is used for inbound request, they have set a reply to say it has been received and will be looked at.
When i attempt to send an internal email to that account, i get the Automatic Reply before sending the message, it appears above the TO field.
I have tested from 3 externals and they all received an Automatic Reply.
My user is saying some customers are not getting it, how can i prove that the reply went out the business?
would you say it could be their spam filters stopping it?